Effective Date: July 20, 2025

At 3drendering.shop, we are committed to delivering high-quality 3D rendering services. Your satisfaction is important to us. Please read our refund and returns policy carefully before placing an order.

1. Digital Services – No Physical Returns

Since we provide digital design and rendering services, no physical products are shipped, and therefore, returns do not apply in the traditional sense.

2. Eligibility for Refunds

We offer refunds under the following conditions:

  • You cancel your order before work has started (full refund).
  • You are dissatisfied with the final result and we are unable to make reasonable revisions (partial or full refund may apply, depending on the situation).
  • You paid twice or were charged in error (full refund of the duplicate/erroneous charge).

3. Non-Refundable Situations

You will not be eligible for a refund if:

  • You approved and received the final rendering.
  • You fail to provide necessary project details or feedback within the agreed timeframe.
  • The request falls outside the agreed scope of work, unless stated otherwise in writing.
  • The dissatisfaction is due to a subjective opinion after the service was fully delivered according to the agreed specifications.

4. Revision Policy

Each order comes with [insert number, e.g., 2] free revisions. Additional revisions may incur extra charges. We recommend clear, upfront communication to ensure satisfaction.

5. Requesting a Refund

To request a refund, contact us at:
📧 ledionramadni05@gmail.com
Include:

  • Your order number
  • Reason for the refund request
  • Any supporting information or screenshots

We aim to process refund requests within 5–7 business days.

6. Disputes

If a dispute arises, we encourage you to contact us directly to resolve the matter. We will make every effort to come to a fair and timely resolution.

7. Changes to This Policy

We reserve the right to update this Refund and Returns Policy at any time. Changes will be posted on this page with an updated effective date.